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IVR Voice Guidance Recording Services

IVR(自動音声応答)ガイダンス制作の専用プラン。ガイダンス10本以上が必要な場合、最適なプランとなります。電話ガイダンスで良く使われる8k 8bit μ-Law等の特殊フォーマットにもデフォルトで対応。

Multilingual Support for Automated Voice Guidance Production

Professional Real Voice Guidance Production

Even though it is automated voice guidance, synthetic voices often struggle to add natural intonation, making the voice sound unnatural. This can cause customers to feel hesitant about following the mechanical guidance and pressing numbers at each branch.

It is crucial to avoid creating a negative image of your service due to unnatural, artificial voice guidance that makes customers feel uneasy or distrustful, potentially leading them to abandon the process. On the other hand, using in-house staff for response messages can give an amateurish impression, potentially lowering your brand image.

With over 200,000 successful productions for major companies, including public institutions and telecommunications carriers, i-Pairs’ IVR (Interactive Voice Response) guidance focuses on accents, intonation, and voice quality. Our commitment to these details ensures low noise levels even at low bit rates, a difference you can experience.

Would you like to welcome your customers with attractive voices from experienced professional narrators and vibrant voice actors, under professional direction, adding a personal touch?

Full Compliance with Detailed Specifications of Different Manufacturers and Carriers

  • Want to create guidance voice cheaply without compromising quality
  • Want to have an enormous number of recordings due to a large number of branches result
  • Want to specify detailed audio formats and quality
  • Need a large number of voices for web services or apps
  • Want to embed audio into IVR equipment or servers for resale/commercial use
  • Want to choose narrators/voice actors after listening to samples
  • Want to set up guidance in multiple languages

We can meet all these requirements!

Click here for FAQ about Voice Production Services
Click here for Voice Guidance Production works
Click here for Multilingual Voice Production works

Service Fees

IVR Exclusive Plan Basic Fees (Price List)

Number of RecordingsAmount (Incl. tax)
10~20 recordings3,300 yen per recordings
21〜49 recordings3,080 yen per recordings
50〜99 recordings2,860 yen per recordings
100〜199 recordings2,530 yen per recordings
200~299 recordings2,200 yen per recordings
300 or more recordingsQuotation upon request
⇒Volume discount is available. Please contact us.

※For orders of 9 recordings or less, please consider our Advanced Plan or Light Plan.
※The IVR Plan includes the cost and selection fee for one Narrator Rank I.

Optional Services

  • Additional Fee for Narrator Rank II: 5,500 yen (incl. tax) per hour for up to 2,000 characters.※
  • Additional Fee for Narrator Rank III: 11,000 yen (incl. tax) per hour for up to 2,000 characters.※
  • Additional Fee for Narrator Rank SP: Quotation upon request
  • Rush Service Fee: 1.5 times the regular fee for short-term delivery (depends on character count and number of recordings)
  • Additional CD-R: 770 yen (incl. tax) per disc from the second disc onwards
  • BGM Addition: Quotation upon request
  • Announcement Script Creation/Translation: Quotation upon request
  • IVR Flow/Structure Proposal: Quotation upon request
  • Multilingual Support: Quotation upon request

※The additional fee for narrators Rank II and above is calculated based on the total number of characters and billed hourly.

Click here for the list of registered narrators (with sample audio)

Recording Process

  1. We will send you a quotation based on your inquiry.
    After consideration, please apply using our designated application form below:

    <Submission>
    FAX:03-5937-6727
    E-mail: info@i-pairs.co.jp

  2. Send us the text materials and branching information.
    Also, select the narrator (voice actor) from the samples provided.
    Click here for the list of registered narrators (with sample audio)
  3. We will conduct the recording.
    ※Please note that the recording may take some time as it is scheduled based on the availability of narrators (voice actors) and studios.
  4. Delivery (CD-R or download format)
    ※We will deliver in the format specified by you.
  5. We will send an invoice upon delivery. Please make the payment via bank transfer by the due date.

Important Notes

  • The basic fee of this plan covers Narrator Rank I.
  • Additional fees will apply for Narrators of Rank II and above.
  • Please confirm the delivery date at the time of quotation.
  • Contact us if you wish to attend the recording session.
  • Feel free to consult us regarding language support other than Japanese.
  • Select narrators (voice actors) based on their background, case studies, and sample audio.
  • We provide pre-sample creation for orders of 50 or more recordings (prior application required).
  • The maximum character count for one guidance recording is approximately 200 characters. For guidance exceeding 200 characters, the fee will be calculated in units of 200 characters.